Privacy Policy

Last updated: July 28, 2026

Brougham Building, also referred to as Brobuild, respects your privacy and is committed to protecting the personal information you provide when using our website or contacting us about our building, renovation, construction, inspection, or assessment services.

This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Information We Collect

We may collect personal information when you contact us through our website, email, phone, or any other communication method.

The types of personal information we may collect include:

Your name
Email address
Phone number
Property or project details
Information submitted through our enquiry or contact forms
Any other information you choose to provide in your message or communication with us

We may also collect non-personal or technical information when you use our website, such as:

IP address
Browser type
Device type
Pages visited
Time and date of visit
General website usage information

2. How We Collect Information

We may collect information from you when you:

Submit an enquiry through our website
Email us directly
Call or message us
Request a building inspection or assessment
Request information about our building or renovation services
Interact with our website

Some information may also be collected automatically through website technologies such as cookies, analytics tools, server logs, or similar technologies.

3. How We Use Your Information

We use your personal information to:

Respond to your enquiries
Provide information about our services
Arrange inspections, assessments, consultations, or site visits
Communicate with you about your project or request
Prepare quotes, proposals, or service information
Improve our website and customer experience
Maintain business records
Comply with legal, regulatory, or administrative requirements

We do not sell your personal information.

4. Cookies and Website Tracking

Our website may use cookies or similar technologies to help the website function properly, improve performance, understand visitor activity, and enhance the user experience.

Cookies are small files stored on your browser or device. You can usually adjust your browser settings to refuse cookies or alert you when cookies are being used. However, some parts of the website may not function properly if cookies are disabled.

5. Disclosure of Personal Information

We may disclose your personal information where reasonably necessary for the operation of our business, including to:

Employees, contractors, or service providers who assist us
Website hosting, maintenance, IT, or security providers
Email, form, analytics, or communication service providers
Professional advisers, where required
Government, regulatory, or legal authorities where required by law

We only disclose personal information where necessary and appropriate.

6. Third-Party Links

Our website may contain links to third-party websites, such as map links, external resources, or service provider websites.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external websites you visit.

7. Security of Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

These steps may include secure website hosting, access controls, password protection, website security measures, and limiting access to personal information where appropriate.

However, no method of online transmission or electronic storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

8. Retention of Personal Information

We keep personal information for as long as reasonably necessary for the purpose it was collected, including to respond to enquiries, provide services, maintain business records, and comply with legal or administrative requirements.

When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or de-identify it where appropriate.

9. Accessing or Correcting Your Information

You may contact us to request access to the personal information we hold about you or to request corrections if you believe the information is inaccurate, incomplete, or out of date.

We may need to verify your identity before responding to your request.

10. Privacy Complaints

If you have a concern or complaint about how we have handled your personal information, please contact us using the details below.

We will review your complaint and respond within a reasonable timeframe.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us:

Brougham Building / Brobuild
Address: 2/20 Glynburn Road, Hectorville SA 5073
Phone: 0412 834 179
Email: admin@brobuild.com.au
Builders Licence: Lic No. BLD 286570

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, legal requirements, or privacy obligations.

The updated version will be posted on this website with the revised “Last updated” date.